Virgin Layer 2 Outage - Telehouse North

Incident Report for VoiceHost Network

Resolved

This incident has been resolved.
Posted Apr 22, 2026 - 15:51 BST

Update

We are continuing to work on a fix for this issue.
Posted Apr 22, 2026 - 14:32 BST

Identified

We are aware of an outage affecting Virgin based layer 2 services routed into Telehouse North - London.
Virgin engineers are investigating with updates to follow.
Posted Apr 22, 2026 - 14:01 BST
This incident affected: Data Network (Layer 2 Services).