All Systems Operational
Telephony Platform
Operational
Hosted PBX
Operational
SIP Trunking
Operational
Inbound Calls (UK)
Operational
Inbound Calls (Non-UK)
Operational
Outbound Calls
Operational
Integrations
Operational
Call Statistics
Operational
Desktop Softphone
Operational
Voicemail
Operational
Data Network
Operational
DSL Services
Operational
Layer 2 Services
Operational
Platform API
Operational
Third Party Networks
Operational
Transit / Peering
Operational
Web Portals, Applications and Services
Operational
Network Core
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Voice Platform Maintenance - Service Affecting Nov 15, 2026 23:00 - Nov 16, 2026 05:00 GMT
We will be performing planned maintenance on HPBX04 Manchester as part of our ongoing platform improvement programme. During this maintenance window, we will be upgrading the gateway to our new software stack to enhance platform performance, reliability, and future service capabilities.
To facilitate the upgrade, the gateway IP address and all connected devices will be temporarily migrated to an alternate gateway while work is carried out on HPBX04.
The maintenance will involve two brief service interruptions:
1. Approximately 5 minutes while the services are restarted and the IP address is migrated to the temporary gateway.
2. Approximately 5 minutes once the upgrade has been completed and the IP address is migrated back to the upgraded HPBX04 Manchester gateway.
During each outage period, services connected to the gateway may be unavailable. However most endpoints should move to alternate gateways. Connected devices are expected to automatically reconnect once service is restored.
In the event you experience any problems with VoiceHost services following this maintenance window, please contact our support team on 01603904090 / support@voicehost.co.uk.
Posted on Nov 11, 2026 - 12:59 GMT
To facilitate the upgrade, the gateway IP address and all connected devices will be temporarily migrated to an alternate gateway while work is carried out on HPBX04.
The maintenance will involve two brief service interruptions:
1. Approximately 5 minutes while the services are restarted and the IP address is migrated to the temporary gateway.
2. Approximately 5 minutes once the upgrade has been completed and the IP address is migrated back to the upgraded HPBX04 Manchester gateway.
During each outage period, services connected to the gateway may be unavailable. However most endpoints should move to alternate gateways. Connected devices are expected to automatically reconnect once service is restored.
In the event you experience any problems with VoiceHost services following this maintenance window, please contact our support team on 01603904090 / support@voicehost.co.uk.
Posted on Nov 11, 2026 - 12:59 GMT
Virtual Platform Maintenance - Service Affecting Nov 16, 2026 21:00-22:00 GMT
We will be performing routine upgrades to our virtual platform in the interest of security. This should only cause minimal downtime for portals and other web services.
In the event you experience any problems with VoiceHost services following this maintenance window, please contact our support team on 01603904090 / support@voicehost.co.uk.
Posted on Nov 11, 2026 - 12:49 GMT
In the event you experience any problems with VoiceHost services following this maintenance window, please contact our support team on 01603904090 / support@voicehost.co.uk.
Posted on Nov 11, 2026 - 12:49 GMT