All Systems Operational

Uptime over the past 90 days. View historical uptime.
Telephony Platform Operational
Hosted PBX Operational
SIP Trunking Operational
Inbound Calls (UK) Operational
Inbound Calls (Non-UK) Operational
Outbound Calls Operational
Integrations Operational
Call Statistics Operational
Desktop Softphone Operational
Voicemail Operational
Data Network Operational
DSL Services Operational
Layer 2 Services Operational
Platform API Operational
Third Party Networks Operational
Transit / Peering Operational
Web Portals, Applications and Services Operational
Network Core Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Voice Platform Maintenance - At Risk Sep 20, 2026 23:00 - Sep 21, 2026 00:00 BST

As part of our ongoing service improvement programme, routine maintenance will be performed on the Voice Platform, Hosted PBX (HPBX) and SIP Trunking infrastructure. During this period, customers may experience brief registration interruptions. Therefore, the affected services should be regarded as at risk for the duration of the maintenance window.
Posted on Sep 18, 2026 - 15:48 BST

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Core Network Maintenance - Service Affecting
Completed - The scheduled maintenance has been completed.
Sep 17, 22:43 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 BST
Scheduled - We will be performing routine software upgrades on core network infrastructure. Ethernet services connected to this infrastructure will experience a brief outage. If an Ethernet service that you own via VoiceHost is affected you will be contacted directly to advise as such.

Portals and other applications may also experience a brief outage, although this will be minimised due to redundancy measures.

If you have any questions about this maintenance, please contact us at support@voicehost.co.uk/01603904090.
Sep 14, 09:52 BST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Virgin Layer 2 Outage - Telehouse North
Resolved - Virgin confirmed that this incident was resolved at 02:26 AM on 10/09/2026 by fixing the aforementioned fibre break.
Sep 10, 02:26 BST
Update - Engineers have arrived to site and are continuing to work on the fault.
Sep 9, 16:56 BST
Update - Virgin have advised that fibre splicers have been requested to site to begin repair work on the fault.
Sep 9, 14:38 BST
Update - Following further testing, Virgin engineers have identified a fibre break.
Sep 9, 14:16 BST
Update - Virgin engineers have located the impacted infrastructure and are continuing their investigations to determine a root cause.
Sep 9, 12:53 BST
Update - Virgin have confirmed they have a network issue affecting Telehouse North and their engineers are working to fix.
Further updates will be provided as soon as possible.
Sep 9, 11:22 BST
Identified - We are investigating an issue with connectivity to the Virgin network from Telehouse North London.
Sep 9, 11:09 BST

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

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